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Emergency Medicine

Emergency Medicine

If you require immediate medical attention, call 911.

In an emergency, seconds matter, and access to experienced healthcare-professionals and the latest medical technology can literally mean the difference between life and death.

Fortunately, the highest-quality emergency care is right here in the community. Insight’s Emergency Center is staffed around-the-clock by board-certified emergency medicine doctors and is equipped to handle the most serious medical emergencies. Insight is an accredited stroke center and chest pain center. Our state-of-the-art facility allows our providers to make fast and accurate diagnoses, and provide prompt treatment and life-saving care in a calm and compassionate setting. No matter what brings you or your loved one to the Emergency Center, Insight has the specialized services, experienced staff, and state-of-the-art equipment to handle the situation.

Insight’s state-of-the-art Emergency Center offers comprehensive emergency services in a spacious, private and compassionate setting. The Center features 25 private treatment suites, two nurses’ stations, spacious waiting areas, private triage areas, and a six-bay ambulance area with private entrance. One of the treatment suites is a “decontamination” room that can be used in the event of an emergency involving chemical exposure.

Beyond the Emergency Center

At Insight, we treat the whole person, and that means continuing to treat you beyond your emergent care. From offering assistance to locate a primary physician, coordinating outpatient services or follow-up care, or connecting with community resources, on-site patient advocates and social workers work to connect patients with care beyond that needed in the Emergency Room. Careful attention is given to educating the patient on their condition and any follow-up care that may be needed.

The Right Place to Be
With more than 43,000 visits a year, our Emergency Center is one of the busier emergency departments in Chicago, yet each patient receives timely and attentive care. All of our doctors and nurses are sensitive to the diverse populations we serve, and attuned to the unique needs and fears these patients may bring to the Emergency Center.

In an emergency, you don’t want to worry about the quality of care. You can rest assured that if you or your loved ever requires emergency care, the Insight Emergency Center is here to provide the most advanced care available.

Insight is a leader in heart and stroke care, and the Emergency Center is integral to our delivering superior stroke and heart care.

Emergency Stroke Care

In the event of a stroke, timeliness of care is critical. Rapid diagnosis and prompt treatment can help prevent permanent disability or even death. As one of the few designated Stroke Centers in Illinois, Insight offers a sophisticated and comprehensive approach to caring for stroke patients, and it all starts in the Emergency Center. All Emergency Center staff is trained to recognize the signs of stroke and to implement Insight’s advanced stroke treatment protocol. If a patient is identified as a stroke patient, a CT is performed within 30 minutes to determine the type of stroke and, subsequently, the best course of treatment. There is a neurologist on-call 24 hours a day to guide treatment of stroke patients.

To improve outcomes and best-practice protocol, Insight participates in numerous clinical studies. If you seek stroke care at Insight within six hours of the onset of symptoms, you may be a candidate for one of several new early-treatment-options.

Emergency Heart Care

A rapid response is also critical when it comes to matters of the heart. With more than half of Emergency Center admissions related to chest pain, our emergency medicine team has considerable expertise in recognizing the signs of a cardiac emergency. All Emergency Center staff is trained to implement Insight’s advanced care protocols. The Insight Cardiac Catheterization lab is available 24 hours a day to address emergency heart care needs, and cardiologists are on call around-the-clock to guide treatment.

We rank in the 90th percentile nationwide for response time to heart attack patients. At Insight, it’s just 90 minutes from the door to a procedural intervention, such as an angioplasty or cardiac catheterization. The time to an EKG is just 10 minutes after arrival, while the national benchmark is 11 minutes.

The Emergency Center utilizes a fast-track program to ensure that patients requiring immediate attention receive it in an expedited and calm manner. Upon arrival at the Emergency Center, all patients will be assessed and interviewed, or triaged. At that time, patients are assessed for potential fast-track care, and then admitted accordingly. The program helps to reduce wait times and anxiety levels for patients needing advanced emergency care.

All Emergency Center physicians are board-certified or board-eligible in Emergency Medicine. Many of the providers on staff are leaders in the field and speak to national audiences on Emergency Medicine issues.

As a teaching hospital, Insight is an important training ground, and medical residents from the University of Illinois at Chicago College of Medicine work under the direct supervision of their attending physicians. In fact, Insight has trained thousands of exceptional physicians since its inception. Visit any city in the country and there’s a good chance you’ll encounter a leading physician who was trained at Insight. We are proud of our long tradition of expert teaching experts.

A multi-lingual, cultural, and diverse group of doctors, nurses, and clerks staff the Emergency Center. When the staff is not able to personally provide translation services, we utilize a 24-hour language line. This ensures that all patients receive both quality and comforting care. All of our nurses are certified in Advanced Critical Life Support and Pediatric Advanced Life Support.