Emergency Medicine

Our world-class specialists offer 24/7 emergency care for patients experiencing trauma, stroke, heart attack, and other life-threatening conditions.

Insight Chicago’s Emergency Center specializes in the assessment, stabilization, diagnosis, and treatment of people with a wide range of acute conditions. Whether you experience a sudden serious illness or a severe injury, Insight is a trusted source for quality, convenient care in Bronzeville and Chicago’s South Side.

Your care is important to us. Led by a diverse team of compassionate, experienced physicians, nurses, and technicians utilizing advanced technology and the resources of a multispecialty healthcare organization, we have been recognized nationally for excellence in patient care. From the moment you enter our doors, we work together to understand your health needs and provide prompt care that’s right for you.

If you are experiencing a life-threatening emergency, go directly to your nearest ER or dial 911.

If you require immediate medical attention, call 911.

In an emergency, seconds matter. Access to experienced healthcare professionals and the latest technology can mean the difference between life and death. 

Fortunately, the highest-quality emergency care is right here in the Bronzeville community. Insight Chicago’s Emergency Center is staffed around the clock by board-certified emergency medicine doctors and is equipped to handle the most serious medical emergencies. Insight is an accredited stroke center and chest pain center. Our state-of-the-art facility allows our providers to make fast, accurate diagnoses and provide prompt treatment in a calm and compassionate setting. No matter what brings you or your loved one to the Emergency Center, Insight has the specialized services, experienced staff, and advanced equipment to handle the situation. 

Insight Chicago’s state-of-the-art Emergency Center offers comprehensive emergency services in a spacious, private, and compassionate setting. The center features 25 private treatment suites, two nurses’ stations, spacious waiting areas, private triage areas, and a six-bay ambulance area with private entrance. One of the treatment suites is also a “decontamination” room that can be used in the event of an emergency involving chemical exposure. 

Beyond the Emergency Center

At Insight Chicago, we treat the whole person. That means continuing to treat you beyond your emergency care. From offering assistance to locate a primary physician, coordinating outpatient services or follow-up care, or connecting with community resources, onsite patient advocates and social workers connect patients with care beyond what is needed in the emergency room. Careful attention is given to educating the patient on their condition and any follow-up care that may be needed.  

The Right Place to Be

With more than 43,000 visits a year, the Insight Chicago Emergency Center is one of the busiest emergency departments in the city – yet each patient receives timely and attentive care. Our doctors and nurses are sensitive to the diverse populations we serve and are attuned to the unique needs and fears these patients may bring to the Emergency Center. 

In an emergency, you don’t want to worry about the quality of care. Rest assured that if you or a loved one ever requires emergency care, Insight’s Emergency Center is here to provide the most advanced care available.

Emergency Stroke Center

In the event of a stroke, timeliness of care is critical. Rapid diagnosis and prompt treatment can help prevent disability or even death. As one of the few designated stroke centers in Illinois, Insight offers a sophisticated and comprehensive approach to caring for stroke patients – and it all starts in the Emergency Center. Our staff is trained to recognize the signs of stroke and to implement Insight’s advanced stroke treatment protocol. If someone is identified as a stroke patient, a CT is performed within 30 minutes to determine the type of stroke and, subsequently, the best course of treatment. There is also a neurologist on call 24 hours a day to guide treatment of stroke patients. 

To improve best-practice protocol, Insight participates in numerous clinical studies. If you seek stroke care at Insight within six hours of the onset of symptoms, you may be a candidate for one of several new early treatment options. 

Emergency Heart Care

Rapid response is also critical when it comes to matters of the heart. With more than half of Emergency Center admissions related to chest pain, Insight’s emergency medicine team has considerable expertise in recognizing the signs of a cardiac emergency. All emergency center staff are trained to implement Insight’s advanced care protocols. The Insight cardiac catheterization lab is available 24 hours a day to address emergency heart care needs and cardiologists are on call around the clock to guide treatment. 

Insight Chicago ranks in the 90th percentile nationwide for response times to heart attack patients. In most patients, procedures such as an angioplasty or cardiac catheterization will take place within 90 minutes of arrival. The time to an EKG is just 10 minutes after arrival, while the patient benchmark is 11 minutes.

Fast Track Care

The Insight Chicago Emergency Center utilizes a fast track program to ensure patients requiring immediate attention receive it in a calm and expedited manner. Upon arrival at the Emergency Center, all patients will be assessed and interviewed, or triaged. At that time, patients are assessed for potential fast track care and then admitted accordingly. This program helps to reduce wait times and anxiety levels for patients needing advanced emergency care. 

All Insight Chicago Emergency Center physicians are board certified or board eligible in Emergency Medicine. Many of the providers on staff are leaders in the field and speak to national audiences on emergency medicine topics. 

As a teaching hospital, Insight Chicago is an important training ground. Medical residents from the University of Illinois at Chicago College of Medicine work under the direct supervision of their attending physicians. Since its inception, Insight has trained thousands of exceptional physicians. Visit any city in the country and there is a good chance you will encounter a leading physician who was trained at Insight. We are proud of our long tradition of teaching experts. 

A multi-lingual, cultural, and diverse group of doctors, nurses, and clerks staff the Emergency Center at Insight Chicago. When our staff is unable to personally provide translation services, we utilize a 24-hour language line. This ensures all patients receive quality and comforting care. Each of our nurses are also certified in advanced critical life support and pediatric advanced life support. 

Emergency Medicine Specialties

Allergic Reaction

An allergic reaction is considered an emergency when patients experience serious symptoms, such as difficulty breathing, fainting, vomiting, and large rashes. Anaphylaxis is the most common severe allergic reaction and can be life-threatening.

Broken Bones

If a broken bone cannot be treated with urgent care, seek emergency treatment. Emergency care may be necessary if there is heavy bleeding, you are unable to move the injury without causing pain, the area is damaged/deformed, or the injury is along the spine or head.

Vomiting and Diarrhea

Severe vomiting and diarrhea may require emergency care. If your condition is uncontrolled for an extended period of time and you cannot keep anything down, seek emergency treatment. This is especially important for the very young, elderly, and those with underlying conditions.

Lacerations, Cuts & Wounds

In severe cases, cuts, lacerations, and wounds may require emergency care. Seek emergency treatment if a cut is greater than 1mm deep and 1cm long, the cut does not stop bleeding after applying pressure for 10-15 minutes, or if the injury is on the face or another sensitive area.

Abdominal Pain

When abdominal (stomach) pain is severe, chronic, or accompanied by other symptoms, emergency care may be required. Abdominal pain may be an indication of a more serious issue in older individuals, pregnant women, and those experiencing pain or tightness in the chest.


Call 911 and act quickly at the earliest signs of stroke. Immediate medical attention is critical and can save lives. As a designated stroke center, our staff is trained to recognize the signs of stroke and to implement advanced stroke treatment protocols as soon as you arrive.

Cardiac Emergencies

Cardiac arrest is one of the leading causes of death and requires immediate medical attention. Irregular heart rate, difficulty breathing, confusion, and chest pains can all indicate heart failure.
Our heart care specialists are highly skilled in treating heart attacks and other cardiovascular conditions.

Traumatic Injuries

If you experience physical trauma, including gunshot wounds, car accident injuries, and major burns, emergency care is necessary. Our multispecialty team of trauma surgeons, neurosurgeons, orthopedic surgeons, registered nurses, and specialists are on call 24/7.

Head, Neck & Spine Injuries

Suspected head, neck, and spine injuries should be taken seriously due to the risk of paralysis and death. Seek emergency care if the patient is unconscious, experiences weak or numb limbs, cannot walk, or if the head or body is contorted in an unnatural position.

Breathing Issues

Always seek emergency medical care if you experience sudden difficulty breathing. Common severe symptoms may include discomfort or pain in the chest, lips/nails that have a blue or gray tint, drowsiness and nausea, faster heartbeat, or inhaled food affecting breathing.


Insight Chicago’s Emergency Center is dedicated to your health and wellness. If you or a loved one are experiencing shortness of breath, chest pain, stroke symptoms, or other emergency symptoms, we can help. Our highly skilled team of physicians and specialists offer 24/7 care in our state-of-the-art South Side location. For fast, accurate, and compassionate patient care second to none, visit us today.

Book Your Same Day Appointment Today!

or call (312) 567-2273


Dr. Ahmad Elakil

Chief of Neurosurgery

Dr. Ahmad Elakil, M.D., MBA, FRCSC is the chief of neurosurgery at Insight Hospital and medical center. He is a board certified neurosurgeon.He completed his neurosurgical residency at the University of Calgary in Canada, followed by a neurosurgical-oncology postgraduate training at the University of Miami. During his residency, Dr. Elakil completed his Masters of Business Administration at Cornell University. He was awarded the Social Butterfly Award that year.

Dr. Elakil uses minimally invasive neurosurgery, a state-of-the-art procedure, to provide his patients with the best outcome and shorter recovery time. He specializes in treating tumors, neck pain, lower back pain, and spine surgery.

Dr. Elakil was cited in many prestigious national and international neurosurgical journals. He was awarded more than twenty awards in national and international neurosurgical meetings. Dr. Elakil is committed to using his expertise in neurosurgery to provide concise, compassionate, and effective care to his patients.

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2525 s Michigan Ave.
Chicago IL 60616


(312) 567-2000 – Main Operator
(312) 567-2273 – Direct Central Scheduling
(312) 638-8320 – Fax Number